CRM/Database Administrator
Staff Solutions Recruitment Port Elizabeth
As the CRM Administrator, you will play a pivotal role in maintaining, developing, and optimising our CRM system to ensure it supports internal teams and aligns with business objectives. Youll be joining a team that is in the early stages of building and refining its CRM infrastructure, providing you the opportunity to shape and improve systems that will support future scalability.
Key Responsibilities- CRM System Management
- Cross-Functional Collaboration
- Reporting & Analytics
- Data Management & Quality
- User Training & Support
Design and deliver training for new and existing users. Provide ongoing technical support and ensure user adoption of CRM best practices.
Minimum Requirements- Matric (Grade 12)
- Minimum 5 years experience in CRM and ERP system administration
- Strong understanding of CRM architecture and best practices
- Advanced MS Excel skills (pivot tables, VLOOKUP, data analytics)
- Solid knowledge of database structures and systems (e.g., SQL)
- Experience in user management, customisation, and reporting
- Strong analytical and problem-solving capabilities
- Excellent attention to detail and organisational skills
- Clear and confident communication skills with the ability to engage across departments
- Bachelor's degree in Information Systems, Business, or a related field
- Background in sales support, leasing, or rental industries
- Sage CRM or ERP experience
- Understanding of procurement, sales, and financial processes
- Goal-oriented and self-motivated
- Analytical thinker with a solutions-driven mindset
- Strong team leadership and collaboration skills
- Proactive and adaptable in a dynamic work environment
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