Export Administrator
Abantu Staffing Solutions Port Elizabeth
REQUIREMENTS
- Grade 12 Certificate
- A post-matric qualification relating to this field
- preference is a Diploma in Logistics or Warehouse Management, or a Bachelor’s Degree in Logistics or Warehouse Management, or related fields (NQF 7)
- is advantageous
- Up to 5 years of experience in shipping and logistics in the manufacturing environment, of which 3 years should be related to the exporting of products specific
- Proven disciplined administrative abilities
- Computer literacy (MS Office Suite, SAP, ERP systems and job-specific software systems)
- Knowledge of relevant business processes
- Knowledge of relevant production and logistics processes and practices
- Proactive
- Action-oriented
- Problem-solving and analytical skills
- Flexibility
- Planning and organizing
- Customer-focused
- Resilient
- Hard-working, diligent and willing to perform productively
- Disciplined attitude towards productivity and precision, and keen to deliver against tight and routine deadlines
- Excellent communication skills (both verbal and written)
- Performs all export-related administration, as per the ruling SLAs with all market sectors and governing bodies
- Shipping operations and administration
- Aligns agreements and improvement projects with the planning and logistics plan and strategy, budget and applicable legislation
- Plans and organizes with transporters and shipping service providers, the resources (vehicles and containers) required to load and ship the product
- Plans loads towards maximising the optimal utilisation of the capacity of containers
- Plan all shipments following customer requirements (booking of containers, loading, forwarding, etc.)
- Manage the process of invoicing as well as the preparation of all documentation for products shipped
- Execute all export-related administration as per governing rules and regulations and legislation, applicable to various Incoterms, customers and countries shipped to
- Daily capturing and processing of data, as well as assistance in any administrative matters when needed
- Issue reports about customer order status
- Compliance
- Operates within controls and procedures to ensure the integrity of the company
- Identifies and monitors risks within own department and area of responsibility
- Assists in the maintenance of a risk register, reports discrepancies or areas of concern to management
- Ensures compliance with all relevant regulations and policy frameworks to prevent fruitless, wasteful and irregular expenditure
- Update and maintain SOPs.
- Customer service management
- Maintains effective working relationships with customers (both internal and external) towards rendering the highest quality of services
- Represents the company in meetings with relevant stakeholders
- Identifies and solves problems creatively whilst demonstrating a high level of integrity in line with the company's core values
- Reports to management on internal stakeholder-related matters
- Maintains relationships under policies, procedures and legal, as well as stakeholder management system requirements
- Attends to queries from customers on delivery, packaging, shipping, documentation, etc., of finished products
- Cost and financial control
- Contributes to the budget preparation process
- Promote and communicate the effective, efficient, economical, and transparent use of financial and other resources
- Ensure overtime remains within budgetary levels and limits of authority
- Approve purchases in line with company authorisation levels
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Job Description
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Requirements:
• Must have Grade 12
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