Fleet Maintenance Contract Admin
Staff Solutions Recruitment Johannesburg
Key Responsibilities
- Analyse truck applications, operating conditions, and duty cycles to prepare accurate Full Maintenance Contract (FMC) quotations.
- Calculate and propose tailored Cost per Kilometre (CPK) rates based on contract duration, projected mileage, and vehicle application.
- Ensure all quotations remain competitive while aligning with profitability targets and acceptable risk levels.
- Prepare and issue formal FMC agreements outlining service scope, CPK rates, contract duration, and applicable terms and conditions.
- Ensure all contracts are correctly captured, filed, and maintained within the relevant systems for easy access and reference.
- Maintain and manage a contract lifecycle database, including start and end dates, renewal alerts, and key contract milestones.
- Review and approve repair authorisations within the scope and limits of the applicable maintenance contracts.
- Ensure that dealers and workshops follow established authorisation procedures and compliance requirements.
- Identify and escalate deviations, excessive claims, or irregular repair requests for technical and financial review.
- Liaise with the appointed financial institution or fund administrator responsible for managing the Repair and Maintenance (R&M) contract fund.
- Submit monthly or ad hoc fund drawdown requests based on approved claims.
- Provide the fund administrator with required reports, reconciliations, and fund balance updates.
- Ensure compliance with internal policies relating to warranty processes and maintenance contracts.
- Compile and analyse reports relating to CPK performance, claim trends, contract profitability, and authorisation activity.
- Support audits and assist with continuous improvement initiatives relating to maintenance contract performance and administration.
- Provide general administrative and operational support to the Aftersales Department as required.
- Matric (Grade 12) or equivalent qualification.
- Minimum of 5 years experience in a similar role, preferably within the commercial vehicle, fleet, or automotive industry.
- Valid Code 8 drivers licence.
- Strong written and verbal English communication skills.
- Strong attention to detail and analytical ability.
- Confident and proactive approach with the ability to anticipate potential issues.
- Strong organisational and administrative skills.
- Ability to work effectively both independently and as part of a team.
- Professional and solutions-oriented mindset
HlabahlosileJohannesburg
Job Description
• Analyse truck applications and operating conditions to prepare accurate FMC quotations.
• Calculate and propose cost-per-kilometer (CPK) rates based on contract terms, mileage, and application.
• Ensure quotations remain...
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