Assistant Branch Manager

apartmentStaff Solutions Recruitment placePort Elizabeth calendar_month 
Key Responsibilities
  • Staff Supervision: Ensure that the staff follow company procedures & adhere to company policies
  • Customer Service: Resolve complex customer complaints, provide expert assistance, foster positive relationships and ensure brilliant customer service is provided .
  • Operations Management: Oversee daily branch activities when needed and ensure smooth workflow.
  • Sales & Goals: Assist the Sales manager when needed in her sales drive initiatives and help meet branch targets.
Core Skills Needed
  • Strong leadership, communication, and problem-solving skills.
  • Excellent customer service, organizational, and analytical abilities.
Requirements
  • Matric , Tertiary qualification, or equivalent working experience
  • Minimum 5 years experience within a management or senior supervisory based role covering the same criteria listed by me
  • Well-developed customer service skills
  • Excellent attention to detail
  • Good leadership skills
  • Effective delegator
  • Demonstrated analytical skills
  • Strong written skills and sense of urgency
  • Adept with using computer programs such as Excel, Outlook, or other software as required
  • Good communication skills, both written and verbal
  • Experience in the PPE and or Corporate clothing industry would be an advantage
  • Past Hr experience an advantage
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