Senior field service technician

What you'll be doing:

• Installing, servicing, maintaining and repairing industrial doors, automated door systems and loading dock equipment.
• Diagnosing and resolving electrical and mechanical faults.
• Working on high-speed doors, sectional doors, motors, control systems and related components.
• Conducting site inspections and assessing installation requirements.
• Taking accurate measurements and preparing equipment, tools and materials for installations.
• Performing preventative maintenance, emergency breakdown repairs and troubleshooting.
• Testing, commissioning and ensuring equipment operates safely and efficiently.
• Carrying out basic welding, fabrication and mechanical adjustments where required.
• Completing technical reports, service documentation and job cards accurately.
• Ensuring compliance with Occupational Health and Safety requirements.
• Providing technical guidance and support to junior technicians.
• Maintaining excellent customer relationships and ensuring a high standard of workmanship.

Minimum Requirements:

• Grade 12
• Minimum 3 years' relevant electrical, mechanical or industrial technical experience, with substantial hands-on field-service exposure.
• Strong electrical and mechanical fault-finding ability.
• Experience with industrial installations, maintenance and repairs.
• Confidence using hand tools, power tools and testing equipment.
• Ability and willingness to work safely at heights.
• Valid South African driver's licence.
• Physically fit and comfortable working in industrial environments.
• Good understanding of workplace safety procedures.
• Experience with industrial roller shutter doors, high-speed doors, automated doors or loading dock systems.
• Knowledge of motors, control panels, sensors and automated equipment.