Internal Sales Consultant

Key Duties & Responsibilities:

• Handle internal sales and assist customers telephonically and via email
• Process customer orders accurately and efficiently using Accpac
• Prepare quotations and proactively follow up to convert opportunities into sales
• Provide product advice, specifically relating to industrial chemicals and applications
• Support external sales representatives dealing with industrial chemical products
• Build and maintain strong customer relationships while delivering excellent service
• Liaise with warehouse/dispatch teams to ensure accurate and timely order fulfilment
• Assist in achieving and exceeding internal sales targets and performance goals
• Respond to customer queries regarding product specifications, pricing, and availability

Requirements:

• Minimum of 5+ years experience in sales within the chemical industry
• Proven experience selling industrial chemicals, particularly into manufacturing environments
• Familiarity with products such as adhesives, anti-foams, emulsions, foam control agents, and silicone fluids (advantageous)
• Strong knowledge of chemical product applications and customer use-cases
• Experience supporting or working alongside external sales representatives
• Proficiency in Accpac or similar ERP systems
• Strong administrative, organisational, and communication skills
• Ability to work in a fast-paced, target-driven environment