Service Manager Millwright
Communicate Recruitment Johannesburg
Job Description:
- Lead field service, workshop, and after-sales operations
- Manage service technicians, supervisors, and support teams
- Coordinate breakdowns, maintenance, overhauls, and service projects
- Drive service quality, customer satisfaction, and operational performance
- Manage customer escalations and maintain strong client relationships
- Grow after-sales revenue through spare parts, repairs, upgrades, and service contracts
- Monitor service KPIs, labour utilisation, turnaround times, and profitability
- Oversee parts planning, service reporting, job closure, and warranty processes
- Ensure compliance with safety and quality standards
Skills & Experience:
- Minimum 710+ years experience in industrial service, rotating equipment, workshop or field-service management
- Strong experience with compressors, blowers, vacuum systems or similar rotating equipment
- Proven leadership experience managing technical service teams
- Strong customer-facing and relationship management abilities
- Commercially minded with experience identifying and converting service opportunities
- Strong planning, problem-solving and organisational skills
- Able to manage multiple service demands while maintaining high standards of quality and safety
Qualifications:
- Trade Tested Millwright essential
- Management or supervisory training advantageous
- Valid drivers licence and willingness to travel to customer sites
Only South African Residents or individuals with a relevant South African work permit will be considered.
Connect with us on
Rad ResourcesJohannesburg
QUALIFICATIONS, EXPERIENCE and KNOWLEDGE:
• 8 years customer service experience within the service industry, of which 3 years is in relevant customer service management.
• At least 3 years of service management experience.
• Experience in document management...
Michelle Taylor RecruitmentJohannesburg
experience leading and managing a technical service team.
• Excellent communication, customer relationship, and problem-solving skills.
• Strong organisational and planning abilities with the capacity to manage multiple priorities.
• Proficient in Microsoft...
Dante PersonnelJohannesburg
and network knowledge would be an advantage.
• Budget and profitability management
• Service, maintenance and equipment installations
• Warranty, spares and supplier management
• Team leadership and technician management
• Customer relationships and service...