Customer Liaison and Sales Administrator

Minimum Requirements:

• Matric (Grade 12) essential
• Experience in administration, sales support, or customer liaison type of role
• Excellent telephone and communication skills
• Proficiency in MS Office (Word, Excel, Outlook) and technically inclined
• Attention to detail and strong organisational skills
• Friendly, fast-paced, and professional demeanor
• This position requires a person to talk on the phone a lot (self-confidence and telephone etiquette is a must)

Duties include but is not limited to:

• Act as the primary point of contact between customers and the factory
• Prepare and process quotations and invoices accurately (QuickBooks)
• Conduct telephonic follow-ups with clients and handle general customer queries
• Coordinate orders and ensure all documentation is complete and correct
• Data capture all communication
• Provide administrative support to the General Manager

Please note: Only shortlisted candidates will be contacted