Credit controller

Minimum requirements:

• Manage customer accounts and collect outstanding payments to ensure healthy cash flow, reduce bad debt, and maintain positive customer relationships while managing credit risk and complying with company policies
• Matric and post matric qualification would be beneficial
• 5 years working experience in a similar role
• Credit control and accounts receivable experience
• Credit risk assessment and debtor analysis
• Strong reconciliation and investigation skills
• Knowledge of legal debt recovery processes
• Experience with trade credit insurance administration and claims processes
• Experience with internet banking platforms and electronic payment processing
• Advanced Microsoft Excel (Pivot Tables, reporting, reconciliations, data analysis)
• Microsoft Word proficiency
• Experience with Sage Evolution and EasyClear
• Strong analytical, reporting, and problem-solving skills
• Debt Collection and Credit Control
• Accounts Receivable and Cash Management
• Credit Risk and Trade Credit Insurance Management
• Customer Service and Relationship Management
• Legal Collections and Recoveries
• Compliance and Process Improvement
• Negotiation and influencing skills
• Attention to detail and accuracy
• Strong communication skills
• Ability to work under pressure and meet deadlines
• Good organizational and time-management skills
• Proactive, results-driven approach
• Professional handling of difficult customer situations
• High integrity and confidentiality