[ref. p3391001] Operations Coordinator

The incumbent will work closely with various teams to ensure business operations run smoothly and efficiently.

Key Responsibilities

Administrative Support:

• Support the MANCO team with day-to-day operational or administrative tasks.
• Assist in the coordination of company events such as team days, off-sites, and other internal activities.

Travel & Event Coordination:

• Coordinate travel bookings including flights, accommodation, visas, and also support bookings for events, team meetings, and venues.

Procurement:

• Assist with the coordination of vendor quotes, purchase orders (POs), and deliveries in line with company processes.

Billing & Finance Support:

• Assist with internal and external billing queries.
• Support invoice tracking, PO matching, and follow-ups on outstanding payments.
• Help maintain accurate records using Zoho Books.

Project Administration:

• Support vendors and partners with coordination or delivery of tasks and projects.
• Maintain requirements and project documentation.
• Support project leads and assist with updating and maintaining knowledge management records.

Organisational Surveys & Feedback:

• Assist with the distribution and tracking of internal and external surveys including Net Promoter Score (NPS) and employee feedback.
• Compile responses and help route feedback to relevant stakeholders.

Internal Communications:

• Help coordinate virtual and in-person events, including booking venues and managing service providers.

HR Administration:

• Assist with onboarding logistics for new hires such as system access and welcome packs.
• Maintain HR documentation including leave records, contract and compliance checklists.
• Provide administrative support for HR initiatives and audits.

Requirements

Qualifications:

• Matric is essential.
• Certificate or Diploma in Business Administration, Project Management or HR.

Experience:

• 1-2 years in an administrative, coordination, or operations support role.

Skills:

• Strong organisational and multitasking ability.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office/Other Cloud Applications.
• Familiarity with Zoho Books is preferred.
• High attention to detail and ability to work independently.
• Discretion and professionalism when handling sensitive information.