People Support Generalist - Warehouse/Manufacturing

PEOPLE SUPPORT GENERALIST - Warehouse/Manufacturing

ABOUT THE JOB

In this role, youll maintain accurate employee data, coordinate lifecycle processes, and provide trusted support to both employees and managers. If you love structure, thrive in a fast-paced environment, and take pride in delivering people-centred service, this is your chance to make an impact in one of the companies most human-focused teams.

Key Responsibility Areas:

• Maintain accurate and compliant employee data and documentation.
• Coordinate onboarding, movements, and offboarding processes.
• Support HR processes related to performance, benefits, and recognition.
• Assist with engagement initiatives, surveys, and communication campaigns.
• Provide recruitment and training administration support.
• Ensure compliance with POPIA, labour regulations, and internal policies.
• Support HR systems (ERS/ESS) and continuous improvement initiatives.

• You have a National Diploma or Bachelors degree in Human Resources Management or related field.
• Youre organised, accurate, and thrive on efficiency.
• You bring warmth and professionalism to every interaction.
• You balance people empathy with process discipline.
• You take ownership and follow through until the job is done right.
• Youre tech-comfortable and enjoy working with HR systems and data.

• 23 years of HR generalist or HR administration experience.
• Strong working knowledge of HR systems (HRIS / ESS / ERS).
• Experience supporting the full employee lifecycle.
• Familiarity with HR compliance, performance, or learning coordination.
• Experience in Retail, Customer service and Warehouse environments
• Strong ER experience

• HR processes and policies within the South African context.
• HR documentation and data accuracy standards.
• HRIS / ERP systems for employee information management.
• Labour law fundamentals and confidentiality protocols.

1. Lifecycle Champion: Manage onboarding, changes, and exits with care and precision.
2. Process Custodian: Keep employee data and HR documentation 100% accurate and compliant.
3. People Partner: Be a friendly, trusted contact for Crew Members and leaders.
4. Engagement Connector: Support events, surveys, and recognition programs.
5. Tech Navigator: Maintain and improve HR system workflows.
6. Service Ambassador: Uphold the companies values of care, excellence, and accountability in every interaction.

1. A passion for helping people and getting the details right.
2. A love for structure, systems, and process excellence.
3. A strong sense of integrity and confidentiality.
4. The ability to stay calm, adaptable, and solution-oriented under pressure.
5. A genuine belief that HRs purpose is to help people - and the business - flourish.

Only CVs that meet all requirements will be considered. If you have not heard back within 14 working days of the closing date, please consider your application unsuccessful.