Sales & Office Administrator (Cape Town)

apartmentObjective Personnel placeCape Town calendar_month 
Qualifications
  • Matric
Requirements
  • At least 2 years proven experience in similar sales administration roles
  • Proven experience within an FMCG environment holding both sales and supply chain operation. Experience within a food packaging / biodegradable / compostable food packaging environment would be advantageous.
  • Proven experience / capability in performing sales and / or administration operational requirements.
  • Proven customer service and customer retention experience within a sales environment
  • Computer literacy in Google Workspace and MS Suite is essential.
Duties
  • Engage directly with walk-in customers and ensure all sales orders are processed accurately and timeously.
  • Resolving telephonic / online sales queries and driving sales.
  • Maintain consistent communication with customers and internal stakeholders regarding order progress and delivery timelines.
  • Maintain records of relevant order documentation and ensure that relevant customer information remains current
  • Work with team members as a collective and contribute to the ongoing improvement of the CPT sales operations.
  • General office duties, including answering phones, assisting walk-in customers & visitors.
  • Organize and maintain efficient filing systems.
  • Oversee the upkeep and cleanliness of the office environment.
  • Manage petty cash for the Cape Town office in line with company procedures.
  • Maintain accurate records of office assets and assist with quarterly asset register reconciliations.
  • Ensure adequate stock levels of office stationery, consumables and kitchen supplies (tea, coffee, milk, etc.).
  • Provide ad hoc administrative support for marketing activities and events.
  • Assist with basic finance administration tasks as directed.
  • Perform any other administrative or sales support tasks as requested by the Office & Sales Operations Manager or Head of Sales.
  • Maintain a positive, cooperative and service-driven approach in all internal and external communications.
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