Service Manager

SERVICE MANAGER

• Location: Hoedspruit, Limpopo
• Salary: Market Related (negotiable based on experience and qualifications)
• Working Hours: 8am - 5pm, Monday to Friday
• Training: Yes, training will be provided
• Start Date: ASAP

Essential Requirements:

• Matric certificate
• Technical/Service background
• Previous experience as Service Advisor or Assistant Service Manager
• Valid driver's license and own transport
• Microsoft Office suite proficiency
• AI-related skills advantageous

Key Responsibilities:

• Drive high customer satisfaction scores (CSI)
• Manage daily workflow of service department
• Oversee scheduling and repair order processes
• Maintain workshop equipment
• Oversee vehicle repair operations
• Handle warranty claims
• Recruit, train, coach, and motivate team
• Maximize dealership profitability
• Ensure repairs adhere to brand quality standards

Essential Skills:

• Technical/Service background
• Ability to manage all service-related processes
• Ensure manufacturer standards are achieved
• Strong leadership, communication, and interpersonal skills
• Ability to work in fast-paced environment
• Meet strict deadlines
• Management skills with level of authority for conflict situations