[ref. y88992501] Receptionist
Staff Solutions Recruitment Port Elizabeth
The receptionist will be responsible for ensuring smooth front desk operations and delivering excellent customer service. Key duties include:
- Guest Check-In/Out: Greet guests, manage check-ins and check-outs, issue room keys, and handle reservations.
- Customer Service: Answer inquiries about hotel services, amenities, and local attractions, and assist with special requests.
- Phone and Email Management: Respond to calls and emails, direct inquiries to appropriate departments, and take messages as needed.
- Billing and Payments: Process guest payments, handle billing issues, and provide receipts.
- Record Keeping: Update guest records, maintain booking logs, and prepare daily reports.
- Problem Resolution: Address guest complaints or issues professionally, escalating as necessary.
This role requires strong communication skills, attention to detail, and a friendly, helpful demeanor to create a welcoming experience for guests.
Staff Solutions RecruitmentPort Elizabeth
Responsibilities:
• Greet visitors and handle incoming calls in a professional manner
• General office administration
• Data capturing, filing and other administrative tasks as required
• Excellent customer service face to face and...
Staff Solutions RecruitmentPort Elizabeth
Attendance Registers
• Assist with training logistics, post-assessment follow-ups, and post-assessment distributions
• Maintain all quality-related departmental registers
• Support ad hoc tasks as assigned by the Quality Department
• Reception release duties...
Sheldon Recruitment and SelectionPort Elizabeth
assessments for training held
• Assist in other training-related tasks
• Maintaining other quality department registers
• Release for reception
• Compliance with the firms System of Quality Management (SOQM), policies and procedures
• Compliance with the firms...