Costing & Warranty Clerk

Minimum Requirements:

• Grade 12 (Matric).
• Minimum 2 years' experience as a Costing and/or Warranty Clerk within a franchised motor dealership
• Experience using Keyloop (Drive/CDK) or a similar Dealer Management System.
• Strong administrative, organisational, and Microsoft Excel skills.
• Excellent attention to detail and ability to work under pressure.

Key Responsibilities:

• Process manufacturer warranty claims accurately and within deadlines.
• Prepare and finalise job card costing before invoicing.
• Verify labour times, parts pricing, and repair order accuracy.
• Liaise with Service Advisors, Technicians, Parts Department, and manufacturers regarding warranty and costing queries.
• Monitor outstanding and rejected warranty claims.
• Maintain accurate records, assist with month-end reconciliations, and ensure all documentation is audit-ready.
• Provide general administrative support to the Service Department while ensuring compliance with manufacturer and dealership standards.