Junior Field Service Technician

apartmentHelderberg Personnel CC placeSomerset West calendar_month 
Key Responsibilities
  • Repairs & Maintenance: Diagnose, repair, and test equipment at client locations and in the workshop, achieving a zero-percent return rate. Carry out warranty repairs using designated vehicle spares.
  • Quoting & Inspections: Inspect incoming units, generate accurate service/maintenance reports with supporting photos, and submit quote data to the Branch Lead.
  • Customer Service & Client Sites: Act as a professional brand ambassador, delivering prompt on-site service, strictly following site procedures, and assisting clients with machine loading/offloading.
  • Workshop & Admin: Book machines in/out, attach ID tags/POD documentation, complete daily log sheets/job cards, and maintain vehicle and workshop stock accuracy.
  • Standby & Call-outs: Attend scheduled service calls and remain available for allocated after-hours and weekend standby duties.
Requirements & Qualifications
  • Education: Matric certificate. A formal electrical or electronic qualification is a distinct advantage.
  • Experience: Minimum of 6 months hands-on experience in an electrical or electronic environment, paired with solid customer service experience.
  • Licence & Mobility: Valid drivers licence with driving experience and own reliable vehicle. Willingness to travel regionally.
  • Computer Literacy: Proficient in MS Office suite (Word, Excel, Outlook).
  • Attributes: Strong verbal communication skills, presentable appearance, disciplined approach to tool and stock management, and high ethical standards
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