Booking Coordinator
Booking Coordinator
Join a high-performing healthcare staffing team in a dynamic, fast-paced environmentOffice-based Gardens, Cape Town | Full-time | R25,000 per month
About Our Client
Our client is a nurse-led healthcare staffing agency with Tier 1 contracts across Northern Ireland. They are known for delivering reliable, high-quality staffing solutions to both Trusts and private sector clients. With a supportive leadership team and a collaborative culture, this is an environment where your efforts make a direct impact and career progression is genuinely achievable.
The Role: Booking CoordinatorAs a Booking Coordinator, youll be part of a dedicated team of six, responsible for coordinating shifts, managing staff availability, and ensuring clients receive timely and professional service. This is a busy, rewarding role that requires clear communication, strong organisational skills, and the ability to stay calm under pressure while delivering results.
Key Responsibilities- Minimum 1-2 years experience in booking, scheduling, rota management, or recruitment roles
- Coordinate and book nursing and healthcare assistant shifts across multiple Trusts and private clients
- Match staff to open shifts based on compliance, skill set, and preferences using Logezy
- Maintain accurate shift records, confirmations, and cancellations
- Work collaboratively with fellow Booking Coordinators, contributing to daily handovers and team goals
- Build and maintain strong communication with candidates and clients via calls, WhatsApp, and email
- Liaise with compliance to ensure only cleared staff are booked, supporting audits and payroll reporting
- Manage short-notice cancellations, following escalation and 24-hour cancellation processes
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