[ref. f15785601] Aftersales Service & Spare Parts Manager, Rivonia
Sheldon Recruitment and Selection Johannesburg
Applicants are required to meet the following criteria:
- Degree or above
- 5+ years automotive experience
- Experience in aftersales service management at an OEMs
- Experience in management and knowledge of Chinese brand after-sales service in the SA market
- Proficient with MS office
- Good teamwork and communication skills
The successful applicant would be responsible for, but not limited to:
- Development of dealer service standard process and design of policies
- Supervision of service activities implementation
- Lead/develop after sales service team
- Claims and quality management develop standards, quality analysis
- Service channel development and management evaluating and optimizing channels
- Dealer capacity enhancement organize dealer training
- Customer relationship management surveys; customer improvement programs
- Spare parts management procurement, management and forecasting of spare parts
Salary: Market related
To apply email detailed CV and all supporting documentation through to
PerformabilityJohannesburg
PARTS MANAGER
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