Retention Agent
Skill Set Specialists Cape Town
Role:
- High commission structure. GREAT EARNING POTENTIAL
- High-end, fast-paced call centre in Cape Town
- No commission cap
- Commission paid on revenue
- Looking for the best of the best
- Sales agent will be given a set portfolio of clients to service and manage
- Will only be dealing with high-end international clients (UK, AUS, CAD, EU)
- In-house training will be provided
- Strong objection handling and closing skills required
- You will be working in a competitive environment
- Opportunity for team lead and management roles
- Day and night shifts are available
Skills and Requirements:
- Time management is crucial
- Proven Key Client management experience
- 2-5 years expertise in managing key accounts
- 2-5 years call centre sales/Key account management experience
- Strong network and personal brand management skills
- Experience in offering solutions depending on the requirements of customers
- Good interpersonal and communication abilities, with the ability to establish connections with professionals at all organisational levels
- Outstanding aptitude for organisation
- Possession of problem-solving and negotiating skills
Callforce DirectCape Town
such as leadership development, customer handling, and conflict resolution.
• Ensure training sessions incorporate the latest technologies, trends, and methodologies to improve engagement and knowledge retention.
1. Monitoring and Evaluation
• Develop and implement...
Greys PersonnelRosebank, 6 km from Cape Town
of 2 years experience in 360-degree recruitment
• Proven track record in revenue generation and client retention
• Excellent written and verbal communication skills
• A passion for sales and building long-term client relationships
• Experience...
RareCruitCape Town
and engineering.
• Participate in planning meetings to ensure customer-centric policies and improvements.
• Contribute to company-wide initiatives focused on customer retention and loyalty.
7. Training and Development
• Ensure agents are well-trained in product...