Export Area Manager

Key Responsibilities

• Develop and implement action plans aligned with the broader export strategy.
• Identify and target new business opportunities, prepare business cases, and introduce new marketing and promotional strategies.
• Conduct regular progress reviews with senior management and provide market feedback.
• Ensure continuous market share growth in alignment with brand strategy.

• Monitor customer buying patterns to assist in accurate stock forecasting.
• Work closely with customers to manage stock levels and product mix.
• Liaise with warehouses to ensure optimal stock availability and resolve any issues.

• Collaborate with finance teams to ensure timely collection of outstanding debts.
• Monitor credit terms and resolve customer queries in coordination with internal stakeholders.
• Proactively manage accounts with potential credit risk.

• Ensure all permits and export documentation are valid and up to date.
• Assist with credit applications and account openings for new customers.
• Maintain accurate customer records and prepare monthly calling cycles.
• Provide point-of-sale material and training to customers as needed.

• Monitor internal controls and ensure compliance with relevant legislation and company policies.
• Maintain risk registers and implement action plans following audit findings.
• Identify and manage operational risks within the export environment.

• Build and maintain strong relationships with key stakeholders and customers.
• Represent the company in meetings with clients and respond to customer concerns promptly.
• Implement and oversee systems for stakeholder engagement and satisfaction monitoring.

• Manage performance of service providers and support teams.
• Set performance objectives and implement development plans where needed.
• Ensure adherence to HR policies and procedures within the team.

• Contribute to budget planning and monitor expenditure against approved budgets.
• Identify and implement cost-saving initiatives.
• Ensure responsible use of financial and other resources in line with company policy.

Job Requirements

• Minimum: Bachelors Degree in Sales and Marketing or a related field (NQF Level 7)
• Advantageous: Honours Degree in Sales and Marketing or related field (NQF Level 8)

• 6 to 8 years experience in Sales and Marketing within a manufacturing environment
• At least 3 years of exposure to Sub-Saharan African (SSA) markets

Technical & Behavioural Competencies

• Strong computer literacy, including MS Office Suite, SAP, ERP systems, and other job-specific platforms

• Proactive and action-oriented
• Strong analytical and problem-solving abilities
• Flexible and resilient
• Excellent planning and organisational skills
• Strong leadership and people management capability
• Excellent interpersonal and communication skills
• Customer-focused with proven relationship-building skills