Application Manager: Microsoft Dynamics 365 Finance & Operations - Sandton

Role Requirements

• Degree or Diploma in Information Technology, Accounting, Finance, Information Systems or a related field.
• Relevant Microsoft Dynamics 365 Finance & Operations certification would be advantageous.

• Strong understanding of ERP-supported finance, procurement, vendor management and operational business processes.
• Working knowledge of Microsoft Dynamics 365 Finance & Operations administration, configuration, workflows, security roles and access management.
• Knowledge of system testing, upgrades, patches and release management.
• Knowledge of data integrity, reconciliations, reporting and system integrations.
• Understanding of logical access controls, segregation of duties, audit, governance and compliance requirements.
• Knowledge of Vendor Collaboration and additional Dynamics 365 Finance & Operations modules.
• Knowledge of SQL, Microsoft Power Platform, Power BI or other business intelligence tools would be advantageous.
• Understanding of integrations with budgeting or planning solutions.
• Strong troubleshooting, analytical and problem-solving capabilities.
• Functional and technical user-support capability.
• Ability to develop clear training materials, SOPs and user documentation.
• Strong stakeholder management and communication skills.
• Ability to resolve issues independently and escalate appropriately.
• Ability to manage competing priorities and support continuous improvement.
• Experience with reporting, data validation and issue investigation tools.
• Change-management, training and user-adoption capability.

• 37 years experience supporting, administering, configuring and optimising ERP systems.
• Hands-on Microsoft Dynamics 365 Finance & Operations experience would be highly advantageous.
• Experience in user support, configuration changes, workflows, security roles, access management, testing and ERP enhancements or module implementations.
• Experience supporting finance, procurement, vendor management and supply chain modules.
• Experience with Vendor Collaboration would be advantageous.
• Experience within property, commercial real estate or enterprise operational environments would be advantageous.

• May be required to support testing, upgrades, patches, releases or critical system incidents outside normal working hours.
• May be required to engage with external service providers where specialised development, vendor intervention or additional capacity is necessary.
• Operates within approved business requirements, access controls, segregation of duties, governance standards and change-management processes.
• Material configuration changes, expenditure, policy changes, major system enhancements and vendor commitments are subject to the appropriate approval processes.

Should you not receive a response within 10 working days, please consider your application unsuccessful.