Finance Manager â Business Partnering (BPO / Contact Centre Environment)
Network Recruitment Cape Town
This role sits at the heart of the business, partnering closely with Operations and senior leadership to drive financial performance, protect margins, and support informed decision-making across complex, contract-driven environments.
What Youll Be Doing:
- Own the full financial management cycle, including monthly management accounts, forecasts, budgets and variance analysis
- Act as a trusted business partner to Operations, providing commercial insight and constructive challenge
- Translate operational KPIs (volumes, productivity, staffing, and attrition) into clear financial impact
- Support contract-level financial performance, including margin analysis, SLA risk assessment and re-forecasting
- Monitor and manage key cost drivers, particularly labour, overtime, productivity and utilisation
- Provide scenario modelling and decision support for operational and strategic initiatives
- Ensure strong financial controls, balance sheet ownership (accruals, provisions, and WIP) and governance
- Contribute to continuous improvement initiatives across finance and operations
What Were Looking For:
- Qualified finance professional (CA(SA), CIMA, ACCA or equivalent)
- Proven experience as a Finance Manager or senior commercial finance professional
- Strong business partnering experience within operational, fast-paced environments
- Exposure to BPO, contact centre, outsourcing, shared services or contract-based businesses is highly advantageous
- Solid understanding of margin management, cost control and operational drivers
- Confident communicator able to challenge stakeholders constructively
- Comfortable working under pressure in a performance-driven environment
Why This Role:
- High-impact role with real influence on business and contract performance
- Exposure to large-scale, global operations supporting international clients
- Opportunity to work closely with senior operational leaders
- Fast-paced, commercially focused environment with strong career development potential
For more exciting Finance vacancies, please visit:
The RecruitersCape Town
Indonga Finance Manager
Our financial recruitment desk is currently looking for a Finance Manager for a company located in the Helderberg region. We are looking for either a SAIPA or CIMA candidate with a minimum of 5 years experience managing...
Network RecruitmentCape Town
Finance Manager Retail / Stock Environment
Salary: R 800 000.00 per annum
Location: Western Cape, northern suburbs
Required: BCom Degree & High-Volume, Multi-Store Operations Experience
Key Responsibilities:
• Oversee the full finance function...
Communicate RecruitmentCape Town
Job Description:
As the Operational Finance Manager, your duties could include the following:
Take full ownership of day-to-today financial management across multiple operational business units, ensuring accuracy, control and compliance
Prepare...