Divisional Operations Manager (FMCG Wholesale & Distribution)
Innovazi Consulting Pretoria
Minimum Requirements
- Diploma in Business Administration, Operations Management, or related qualification
- Minimum 5 years experience in FMCG operations management
- At least 3 years in a middle management role
- Proven experience managing large teams in FMCG retail and/or wholesale environments
- Strong background in sales and merchandising operations
- Wholesale experience is essential (non-negotiable)
- Strong analytical and operational planning capabilities
- Proficiency in Microsoft Office (Excel, PowerPoint, Word)
- Operational Planning & Execution
- Develop and implement operational plans aligned with business objectives
- Monitor KPIs, budgets, and cost controls
- Analyse operational performance and implement improvements
- Ensure compliance with company policies and industry standards
- Sales & Merchandising Excellence
- Drive sales performance across retail and wholesale channels
- Ensure stock availability and reduce out-of-stock situations
- Oversee merchandising standards and in-store execution
- Manage promotional compliance and execution effectiveness
- Conduct store visits and ensure execution quality
- Customer & Stakeholder Management
- Build and maintain strong relationships with key clients and customers
- Address and resolve operational and service-related issues
- Gather and analyse customer feedback and market insights
- Ensure high levels of customer satisfaction and retention
- Team Leadership & Development
- Lead, manage, and develop large operational teams
- Conduct performance reviews and development planning
- Drive employee engagement, training, and capability building
- Foster a culture of accountability and high performance
- Operational efficiency and cost management
- Sales growth and target achievement
- Stock availability and merchandising compliance
- Customer and client satisfaction
- Team performance and retention
- Compliance with operational standards and reporting accuracy
- Strong leadership and people management
- Excellent planning and organisational skills
- Analytical and data-driven decision-making ability
- Strong communication and interpersonal skills
- Problem-solving and conflict resolution capability
- Customer-focused and results-oriented mindset
- Ability to work in a fast-paced FMCG environment
- High attention to detail and operational discipline
The Legends AgencyPretoria
Divisional Operations Manager (FMCG) - Pretoria - Salary R 28,000 to R 38,000 Basic + Car Allowance, Cell Allowance
Are you a seasoned operations professional with a deep footprint in the FMCG, retail, and wholesale sectors? We are urgently seeking...
Flink RecruitmentPretoria
Location: Pretoria, Watloo Reports to COO Working hours: Monday to Friday: 08:00- 17:00 Our clients Manufactures plastic composite shutter boards using upcycled plastic materials and is looking for a Plant Operations Manager.
The Operations manager...
HR GeniePretoria
The Operations Manager is responsible for overseeing and managing all warehouse and operational activities within the e-waste recycling business. This role ensures that operations are executed efficiently, safely, and in compliance with company...