Property Administrator - Student Accomodation

apartmentFocus Kamoso (Pty) Ltd placeJohannesburg calendar_month 

Residential Property Administrator

Location: Johannesburg

About the Role

A leading property management division is seeking a highly capable Residential Property Administrator to oversee the efficient administration of residential properties, with a particular focus on student accommodation. The successful candidate will play a key role in ensuring accurate lease management, arrears control, and tenant support, while maintaining high standards of compliance and operational efficiency.

Key Responsibilities

Application & Intake Management
  • Monitor and process applications through online portals.
  • Manage incoming queries via email and WhatsApp support channels.
  • Obtain and verify student registration lists from universities.
  • Track and update records for defunded students.
Leasing Administration
  • Vet all application documents and conduct credit checks.
  • Ensure all lease details are captured and updated accurately.
  • Facilitate amendments to tenant details on property management systems.
  • Provide regular reporting on occupancy levels and vacancies.
Billing & Statement Processing
  • Generate monthly lease billings and tenant statements.
  • Process debit runs and interest billings.
  • Post batches on property management and financial systems.
  • Monitor and reconcile payment allocations.
Arrears & Debt Management
  • Track and follow up on outstanding rental payments.
  • Resolve tenant queries relating to rental accounts.
  • Issue letters of demand and calculate repayment arrangements.
  • Draft Acknowledgements of Debt (AODs) and manage handovers of defaulting tenants.
General Administration & Reporting
  • Assist with compiling monthly management reports.
  • Administer account closures and deposit refunds.
  • Manage entry and exit recoveries for tenants.
  • Provide professional tenant support and ensure effective communication.
Skills and Competencies
  • Strong reconciliation and financial administration skills.
  • High proficiency in property management and financial systems.
  • Excellent attention to detail and numerical accuracy.
  • Strong communication and interpersonal skills.
  • Ability to follow processes, meet deadlines, and manage priorities.
  • Confident in following up on outstanding payments.
  • Innovative and proactive problem-solver.
  • Professional, adaptable, and able to engage effectively at all levels.
Minimum Requirements
  • Matric certificate (essential).
  • National Diploma (essential).
  • 2–3 years’ experience in property management (essential).
Advantageous
  • Experience in student accommodation administration.
  • Background in leasing and tenant liaison.
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