Residential Property Administrator

Purpose of Job

• Ensure the buildings occupancy rate is achieved.
• Ensure the new leases details are captured correctly, and all amendments are put through.
• Ensure that all Student Accommodation rentals and queries are processed.
• Fines are billed to student accounts and payments thereof are managed.
• Arrears are monitored and managed.

• PAs to monitor applications when the Website opens.
• Check on the Applied, reverted and editing applications.
• Monitor the support email/WhatsApp.
• Obtain the verification list of students from the Universities.
• Check on defunded students.

• Vetting of all documents on the Rise Website.
• Credit checks on prospective students.
• Ensure all lease information is accurate and updated.
• Arrange changes of students details on the Rise website and amend it on PIMS.
• Reporting on the occupancy levels and vacancies to Management.

• Generate lease billings monthly for the building from the 13th of each month.
• Statements to be generated by the 20th of every month.
• Interest billing to be run and checked if accurate.
• Debit run to be processed and signed by PM.
• Post batches in PIMS and Great Plains
• Monitor payment allocations received from students.
• Create Student Accommodation reconciliation on PIMS when necessary.

• Rental Payments must be made on the 1st of the month.
• Manage and resolve queries relating to rental payments
• Issue Letters of demand when required.
• Calculation of AOD repayments and drafting of AODs.
• Facilitate the hand over process for defaulting students.

• Assist Property Manager with compiling of the monthly management reports.
• Manage account closures.
• Request refunds of deposits from finance.
• Administration of refund deposits and entry and exit recoveries.

• Matric
• A National Diploma

• Minimum of 2 - 3 years experience in Property Management.
• Experience in Student Accommodation would be an advantage