Customer Relationship Manager

apartmentPillango Placements placeCenturion business_centerR 20,000/month calendar_month 

RESPONSIBILITIES:

Relationship Management
Key Customer Relationship Management
Reseller Relationship Management

Supply Chain Relationship Management

Marketing
Reseller Support (Process and Outcome)

Exhibition Manager: Plan, organise, design layout, execute, attend.

Create and update brochures and supporting product marketing material.

Market Research Competitor product offerings and marketing strategies (non-technical).

Financial and Commercial

Reseller agreements and NDAs: Review and put in place.

Monitor sales vs. expenses.
Assist Group Finance with auditing queries (SARS/Auditors).
Credit card and debit card reconciliation.
International travel arrangements / visas.
Responsible for office groceries.
Capture water and electricity expenses.
Prepare shipments, including documentation and liaison with shipping agents.
Request Freight quotations and arrange and follow up on payment for shipping.
Create Commercial Invoices and documentation in preparation to export equipment.
Keep track of all imports and exports and keep stakeholders informed on status.

Reconcile the freight statements.

Shipping queries and disputes: action and resolve.

General Office Tasks: Minutes of meetings.

Assist with customer visits to the office.

Keep track of birthdays and work anniversaries.

The salary bracket for the role is R20k - R22k CTC p/m. Note that the offer will be a market related salary considering the candidate's qualifications, skills, and level of experience.

Please apply online in the link provided. We do not consider CVs via Whatsapp or email.

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Key Focus:  •  Regular client visits and relationship management  •  Client support and issue resolution  •  Growing existing client baskets  •  Coordinating with internal teams to ensure service excellence Requirements:  •  2+ years’ experience...