Restaurant Supervisor
Phoenix Recruitment Franschhoek
Duties:
Ensure that opening and closing procedures are followed precisely, and daily shift procedures are completed.Manage table allocations efficiently, ensuring guest satisfaction and equitable distribution between restaurant stations.
Ensure all guest orders are taken per SOPs, promoting menu items and responding positively to non-menu requests.
Coordinate with the Restaurant Manager/Group Operations Manager to ensure the wine list and menus are up to date.
Lead pre- and post-service briefings.
Assist in the induction, training, and development of staff according to The Leeu Collection standards.
Assist with projects, objectives, and administrative duties.
Attend necessary meetings and training courses.
Ensure shifts are adequately staffed, facilitating shift scheduling when necessary.
Assist in end-of-month stock counts, ensuring accurate stock records.
Report and rectify all potential and real hazards immediately.
Be fully conversant with departmental fire and emergency procedures.
Apply hotel regulations and laws to ensure the safety of guests and employees.
Requirements:
Matric CertificateWine certificate would be advantageous
Previous experience in a supervisory role within a fine dining or Hotel restaurant or hospitality environment.
Excellent knowledge of food and beverage service standards.
Proficiency in using restaurant POS systems.
Management skills
Training and Coaching skills
Attention to detail
Problem solving abilities
Time Management
Ability to work under pressure
Sales and financial acumen
Phoenix RecruitmentFranschhoek
Handle guest complaints and comments professionally, escalating them to the Restaurant Manager / MOD when necessary.
Familiarise yourself on each shift with the day sheet and any events (function sheets) applicable to your shift to be well prepared...
Wild Dreams HospitalityStellenbosch, 23 km from Franschhoek
A prestigious destination for luxury, fine dining, and world-class wines, is seeking an exceptional Restaurant Manager to lead our renowned dining experience. This role is perfect for a passionate and detail-driven hospitality professional who...
HR GenieStellenbosch, 23 km from Franschhoek
Floor Manager Luxury Restaurant on a Wine Estate
A prestigious wine farm restaurant in Stellenbosch is looking for a highly skilled Floor Manager to oversee operations, ensure seamless service, and uphold the establishments commitment...