Branch Manager, Bethlehem

apartmentMirna Butler Recruitment placeBethlehem calendar_month 

Our client in Bethlehem is seeking a driven and experienced Branch Manager III to lead a high-performing branch operation This is an exciting opportunity for a results-oriented professional with strong leadership, operational, and administrative expertise to take charge of a fast-paced environment and make a real impact

If you thrive under pressure, have a passion for customer service excellence, and know how to lead a successful team while driving branch performance — we want to hear from you!

Key Responsibilities:

  • Lead and oversee all branch operations, ensuring smooth and efficient day-to-day functioning across all departments and service areas
  • Assign, manage, and monitor staff responsibilities to ensure operational efficiency and service excellence
  • Inspire, coach, and manage branch employees to maintain a motivated, productive, and high-performing team
  • Create and maintain a positive working environment that promotes teamwork, accountability, and staff development
  • Build strong customer relationships by delivering exceptional customer service and maintaining high customer satisfaction levels
  • Ensure excellent service delivery standards while effectively resolving customer queries and operational challenges
  • Drive sales growth and branch profitability by implementing strategies to achieve and exceed branch targets
  • Monitor and manage branch financial performance, ensuring sustainable growth and profitability within a high-turnover environment
  • Ensure full compliance with company policies, operational procedures, and industry regulations
  • Maintain health and safety standards by overseeing audits, enforcing safety procedures, and ensuring a safe workplace environment
  • Analyse branch reports and operational performance data to identify improvement opportunities and implement corrective measures
  • Support employee training and development initiatives to enhance team capability and overall branch performance
  • Manage branch stock control processes and ensure accurate inventory management
  • Implement and maintain effective internal control procedures and audit management processes within the branch

Requirements:

  • Matric (Grade 12)
  • Minimum 3–5 years’ relevant management experience
  • Relevant qualification will be advantageous
  • Strong leadership and people management skills
  • Excellent organisational and administrative abilities
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and related office software
  • Strong attention to detail and problem-solving skills
  • Excellent communication and interpersonal skills
  • Proven ability to achieve customer service standards and sales targets
  • Experience managing branch stock and operational controls
  • Sound knowledge of health, safety, and environmental standards
  • Experience with internal control implementation and audit management

Take the next step in your career and join a dynamic organisation where your leadership and operational expertise will be valued and rewarded

Renumeration: Job Grade D3

If you are a proactive, self-motivated individual with strong Management skills and experience, this is your chance to join a growing company!

IMPORTANT:

  • Applications close 30 June 2026
  • If you did not receive feedback within 14 days, your application is unsuccessful
  • Please ensure that you use the correct reference when sending your application via email
  • Only candidates who meet all our client's minimum requirements will be contacted
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