Credit Controller

Requirements

• Diploma / Certificate Credit Management
• 3-5 years experience in Retail Trade / FMCG
• Proficiency in MS Office suite

• Allocate all payments onto accounts
• Maintain Journals and the reconciliation of accounts
• Resolve all account queries
• Execute Credit Control up to handover
• Follow up on unpaid invoices and provide necessary documentation to clients
• Release sales orders according to credit vetting rules
• Compile debtor correspondence in accordance with legislation and standard procedures (Letters of

• Allocate cash payments to accounts
• Allocate credit notes to queries/Invoices
• Pass discounts on Trade Partner accounts
• Process letters to clients on rejected queries
• Issue and file statements and documents
• Maintain Master File detail per Debtor (Debtor Profile)
• Release orders on hold within the credit facilities granted
• Administer credit sales transactions
• Compile reconciliation statements
• Participate in Audits
• Reporting and forecasting

• Render the right service first time
• Maintain and improve relationships with customers
• Attend to customer enquiries proactively and conduct customer visits as required
• Communicate telephonically with relevant stakeholders in the recovery of debt
• Resolve client requests and queries

• Adaptability
• Interpersonal Skills
• Building and Maintaining Relationships
• Communication
• Financial Acumen
• Initiative
• Integrity
• Good Administration Skills
• Quality Orientation
• Results Orientation
• Systematic Problem Solving & Decision Making
• Be able to work independently and with a team
• Work Standard
• Be able to work in overtime or put in extra hours