Customer Service Representative

Minimum requirements for the role:

• Must have a National Senior Certificate with a Diploma in Logistics, Procurement, Operations or Supply Chain
• Minimum 3 years' experience in Logistics, Distribution, Production or Warehousing (Preferably in the Agricultural Chemical Industry)
• Must have a proven track record in customer service
• Knowledge of hazardous chemicals and relevant Acts is advantageous
• Results orientated, deadline driven and ability to work both independently and within a team
• Must be able to speak and understand Afrikaans

The successful candidate will be responsible for:

• Responding to stock requests from Crop Advisors/Depots.
• Placing and following up on purchase orders with suppliers.
• Monitoring stock levels, returns, and transfers.
• Participating in stock takes and maintaining accurate records.
• Investigating and resolving customer complaints, ensuring customer centricity.
• Upholding SHEQ standards and company policies.

Please note that subsequent to the screening and shortlisting process, all further communication will be entered into only with the shortlisted candidates. If you do not receive any feedback from us within 2 weeks of applying, please consider your application unsuccessful.