ZMO 16606 - Assistant Housekeeping Manager

apartmentProfessional Career Services placeCape Town calendar_month 

Employer Description

Upmarket Lodge

Job Description

An exclusive hospitality establishment in Stellenbosch is seeking a detail-oriented and proactive Housekeeping Assistant Manager to support its high standards of service and presentation. This is a hands-on leadership role suited to someone with experience in luxury environments and a passion for operational excellence.

Key Responsibilities:

  • Assist the Housekeeping Manager in overseeing daily operations and staff coordination
  • Act as second-in-command (2IC) in the managers absence, ensuring continuity and leadership
  • Ensure all guest and public areas meet premium cleanliness and presentation standards
  • Manage shift rosters and supervise handovers
  • Monitor stock levels and liaise with suppliers
  • Support training and performance management of housekeeping staff
  • Uphold health, safety and hygiene protocols
Qualifications
  • Minimum 3 years experience in a housekeeping supervisory role within an upmarket property
  • Proficient in MS Office (Excel, Word, Outlook)
  • Experience with Apex or Micros systems
  • Must have own reliable transport
  • Willingness to work shifts, including weekends and public holidays
Skills
  • Staff supervision and team motivation
  • Attention to detail and quality control
  • Time management and multitasking in fast-paced environments
  • Inventory and stock management
  • Problem-solving and decision-making under pressure
  • Professional communication and interpersonal skills
  • Tech-savvy with operational systems and reporting tools
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