Service Desk Jobs in Cape Town
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Search Results - Service Desk Jobs in Cape Town
Truworths-Cape Town
Job title : IT Service Desk Co-Ordinator
Job Location : Western Cape, Cape Town
Deadline : January 22, 2026
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• We are looking for an IT-passionate and customer service-focused...
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IOCO-Cape Town
We are seeking a dedicated Service Desk Agent who excels in proactive system monitoring, daily application checks, and effective event management. This role requires strong multitasking abilities, adherence to instructions and working procedures...
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Mindmatch Consulting-Cape Town
We are looking for a new 2nd Line Service Desk Engineer to join our vibrant team, learn our product portfolio, and work as part of our leading supporting team to ensure our customers are getting the most from our technology.
The successful...
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IOCO-Cape Town
We are searching for a Jnr Service Desk Engineer to join our team in Cape Town. Bring your IT expertise, strong relationship-building skills, and a proactive mindset to a dynamic environment.
Requirements:
• Higher professional education
• Ability...
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Nambiti Technologies-Cape Town
Wea are sourcing for a Service Desk Technician role.
Service Desk Technician Role Specification
Key Responsibilities
First and second-Level IT Support
Provide prompt assistance to users, troubleshooting and resolving technical challenges.
Respond...
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IOCO-Cape Town
leverage technology tools in the workplace.
• Mentoring and training: Participate actively in the professional and technical development of Service Desk team members. This includes, but not limited to, developing training material, reviewing, and providing...
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PRR Recruitment-Cape Town
or equivalent)
Microsoft MCSA or MCSE
3+ years’ experience in IT support, field support, or service desk roles
Proven experience in IT project implementation and client environment setup
Experience with Microsoft 365, Azure, and cloud-based services
Familiarity...
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Capital Edge Recruitment-Cape Town
SLAs and KPIs. […]
Take charge of diagnosing and fixing tough Azure incidents with a focus on cloud technologies.
Work closely with service desks, other tech teams, vendors, and customers to get things sorted fast.
Keep SLA promises by staying ahead...
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compujobs.co.za -
AVI Limited-Cape Town
software.
• Monitor systems and alerts, investigate root causes, and address recurring issues to improve overall stability.
• Collaborate closely with fellow Engineers, Service Desk Agents and adjacent technical teams to ensure seamless incident resolution...
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Data Centrix-Cape Town
knowledge of service desk guidelines, processes and procedures
• Assist with internal adhoc IT support queries.
• Liaising with the project management team, 3rd line engineers and network engineers on a regular basis.
• Will be part of an after-hours standby...
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Datafin IT Recruitment-Cape Town
of experience in IT Support, Service Desk or IT Service Management with knowledge of IT asset and application management, including Citrix, Bloomberg, FactSet, ThinkFolio or Charles River. You must also have proficiency with ServiceNow Virtual Agent, Microsoft...
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The Legends Agency-Cape Town
international potential.
Key Responsibilities
• Provide Level 3 support for desktop, server, and network environments
• Handle escalation tickets from the service desk and mentor junior technicians
• Lead customer onboarding/offboarding and manage multiple IT...
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Pure Placements-Cape Town
to proactive problem management.
Incident Management and Response:
• Lead the initial triage and troubleshooting of alerts, providing first-level support and gathering critical diagnostic information.
• Coordinate with other technical teams (e.g., Service...
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Techbridge Recruitment-Cape Town
DUTIES: Provide advanced technical support for hardware, software, and network related
Daily server checks by means of RMM software to ensure all systems are running optimally.
Follow up with suppliers on tickets and faults logged with their service...
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Datafin IT Recruitment-Cape Town
checks by means of RMM software to ensure all systems are running optimally.
• Follow up with suppliers on tickets and faults logged with their service desks.
• Maintain and administer server storage solutions and network devices.
• Ensure the security...
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