Call Centre Operations Manager Jobs
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Search Results - Call Centre Operations Manager Jobs
The Recruiters-Pretoria
A leading organisation is seeking a highly skilled and experienced Credit Operations Manager to oversee and optimise the performance of its collections department. The successful candidate will play a pivotal role in managing day-to-day operations...
Elion-Pretoria
accordingly; training & development.
REQUIREMENTS:
Minimum 4 years operations management experience, with at least 2 years in a senior managerial position within a Call Centre
Understanding of Call Centre industry […]
Planning and Organising
Exceptional...
freerecruit.co.za -
ABC Worldwide-Cape Town
leaner, greener and faster
• Focus on Process stabilization & sustained delivery
• Reducing operation costs
• Make TBP more effective
• Build effective process management system
• FTE headcount
• Revenue from the BU Vs. Target
• Gross Margin for the BU...
CapitalH-Kuils River
operations (500+ FTE), in-and outbound, multi-channel Contact Centre environment at a managerial level.
• Solid understanding of call centre workforce management tools, principles, and theories
• Capacity planning experience.
• Knowledge of statistics...
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