IT Service Management Jobs
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Boardroom AppointmentsCenturion
on IT security and customer experience. Candidates must possess relevant IT certifications and extensive experience in IT service management, with a keen understanding of ITIL processes. The ideal candidate will enhance service delivery while effectively...
Network RecruitmentJohannesburg
service management frameworks, standards, and best practices
• Drive large-scale transformation, cloud adoption, automation, and modernisation initiatives
• Ensure excellent service desk performance and continuous service improvement
• Manage IT governance...
Boardroom AppointmentsJohannesburg
in IT, of which at least 5 years experience in a lead design role in large projects is desired.Experience in IT Solution Design / IT Operations / IT Outsourcing / IT Service Management
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Open Source (Pty) LtdMenlyn
Familiarity with IT Service Management (ITSM) processes and tools.
• SAP ABAP Debug Experience.
• Hands-on experience with Jira for backlog and issue management.
• Experience supporting cross-country product activity (e.g., ZA, UK, MX, DE, CN) is beneficial...
ManpowerGroup SAMidrand
Frameworks.Previous exposure to support roles and IT Service management (ITIL) methodologies.Working knowledge of applicable data privacy and security practices and laws.Experience with performance optimization and capacity planning of virtualized...
Open Source (Pty) LtdMenlyn
Familiarity with IT Service Management (ITSM) processes and tools.
• Hands-on experience with Jira for backlog and issue management.
• Experience supporting cross-country product activity (e.g., ZA, UK, MX, DE, CN) is beneficial. Knowledge of DevOps product...
WatersEdge SolutionsJohannesburg
through the IT service management system
• Maintain complete and accurate ticket documentation
• Configure, deploy, and support laptops, desktops, and mobile devices
• Ensure endpoint devices remain secure, updated, and compliant
• Troubleshoot...
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EQ PlusPretoria
Enterprise cloud migration programmes.
• Hybrid infrastructure environments.
• Large-scale infrastructure modernisation projects.
• Highly regulated enterprise environments.
• IT service management and operational governance.
• Architecture review boards...
Recru-itCenturion
About the role:
The ServiceNow ITSM Practitioner Implementer will play a critical role in configuring, customising, and implementing ServiceNow ITSM and CMDB solutions to support to the companys internal IT service management processes...
Boardroom AppointmentsGermiston
JOB PURPOSE IT Infrastructure Engineer – within the
discipline of IT Service Management (ITSM) as defined by the
Information Technology Infrastructure Library (ITIL). The main
function is supporting the IT infrastructure in the BUILD and/or
RUN...
ImiziziMenlyn
in a
• bigger feature team
• Back-out Planning
• Change Management (CM)
• Cut-over Planning
• Fall-back Planning
• Incident Management (IM)
• IT Service Management (ITSM)
• OPS Advanced Training
• OPS Basic Training
• Problem Management (PM)
• Release Planning...
Liquid ThoughtPretoria
for providing user support and assistance for 3rd level incidents and resolving business as usual issues aligned to operations and service processes.
Make recommendations to optimise SAP Material Management processes, policies, and procedures.
Adhere to all IT...
EQ PlusPretoria
Enterprise cloud migration programmes.
• Hybrid infrastructure environments.
• Large-scale infrastructure modernisation projects.
• Highly regulated enterprise environments.
• IT service management and operational governance.
• Architecture review boards...
Optimized PeoplePretoria
for team members.
Design and implement service delivery models that enhance efficiency and user satisfaction.
Proficient in the use of service management frameworks like ITIL to streamline IT support processes.
Establish and monitor service level agreements...
The Legends AgencySouth Africa
the business focuses on delivering secure, reliable, and consistent IT support services to its customers.
The managed services team operates within agreed service level agreements (SLAs), providing end-user support, identity and access management...
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