IT Service Management Jobs
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The Recruitment Council-Midrand
Role: IT Service Manager
Category: Information Technology
Location: Midrand
Salary: R750 000 - R850 000 per annum
Our client, a growing financial services organization, is seeking an experienced IT Service Manager to lead their IT Service...
Network Recruitment-Johannesburg
service management frameworks, standards, and best practices
• Drive large-scale transformation, cloud adoption, automation, and modernisation initiatives
• Ensure excellent service desk performance and continuous service improvement
• Manage IT governance...
Optimized People-Vanderbijlpark
for team members.
Design and implement service delivery models that enhance efficiency and user satisfaction.
Proficient in the use of service management frameworks like ITIL to streamline IT support processes.
Establish and monitor service level agreements...
Open Source (Pty) Ltd-Menlyn
Familiarity with IT Service Management (ITSM) processes and tools.
• Hands-on experience with Jira for backlog and issue management.
• Experience supporting cross-country product activity (e.g., ZA, UK, MX, DE, CN) is beneficial. Knowledge of DevOps product...
Liquid Thought-Soshanguve
for providing user support and assistance for 3rd level incidents and resolving business as usual issues aligned to operations and service processes.
Make recommendations to optimise SAP Material Management processes, policies, and procedures.
Adhere to all IT...
Imizizi-Menlyn
in a
• bigger feature team
• Back-out Planning
• Change Management (CM)
• Cut-over Planning
• Fall-back Planning
• Incident Management (IM)
• IT Service Management (ITSM)
• OPS Advanced Training
• OPS Basic Training
• Problem Management (PM)
• Release Planning...
Liquid Thought-Nigel
for providing user support and assistance for 3rd level incidents and resolving business as usual issues aligned to operations and service processes.
Make recommendations to optimise SAP Material Management processes, policies, and procedures.
Adhere to all IT...
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WatersEdge Solutions-Johannesburg
through the IT service management system
• Maintain complete and accurate ticket documentation
• Configure, deploy, and support laptops, desktops, and mobile devices
• Ensure endpoint devices remain secure, updated, and compliant
• Troubleshoot...
EQ Plus-Pretoria
Enterprise cloud migration programmes.
• Hybrid infrastructure environments.
• Large-scale infrastructure modernisation projects.
• Highly regulated enterprise environments.
• IT service management and operational governance.
• Architecture review boards...
Recru-it-Centurion
About the role:
The ServiceNow ITSM Practitioner Implementer will play a critical role in configuring, customising, and implementing ServiceNow ITSM and CMDB solutions to support to the companys internal IT service management processes...
EQ Plus-Pretoria
Enterprise cloud migration programmes.
• Hybrid infrastructure environments.
• Large-scale infrastructure modernisation projects.
• Highly regulated enterprise environments.
• IT service management and operational governance.
• Architecture review boards...
The Legends Agency-South Africa
the business focuses on delivering secure, reliable, and consistent IT support services to its customers.
The managed services team operates within agreed service level agreements (SLAs), providing end-user support, identity and access management...
Datafin IT Recruitment-Johannesburg
services solutions
• Ownership, management, and operational implementation of ITIL-aligned processes.
• Infrastructure monitoring, ensuring availability and reliability of IT services
• Support and collaboration implementation...
Golden Rule-Johannesburg
internal support desk.
• Support procurement activities for hardware, software, and services.
• Lead cybersecurity initiatives, including vulnerability management, patching, and threat mitigation.
• IT strategic planning and budgeting.
• Monitor operational...
Marvel Placement Consultants-Johannesburg
Deployment Validation
• Systems Integration
Knowledge Areas
• IT Service Management (ITSM)
• ITIL Framework
• Configuration Management
• Service Lifecycle Management
• Change Management
• Incident Management
• ServiceNow Platform Governance
• Platform...
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