IT Service Management Jobs
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Search Results - IT Service Management Jobs
Boardroom Appointments-Kempton Park
About the job IT Infrastructure EngineerJob Purpose:IT Infrastructure Engineer - within the discipline of IT service management (ITSM) as defined by the Information Technology Infrastructure Library (ITIL) - main functions are supporting the IT...
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Golden Rule-Johannesburg
internal support desk.
• Support procurement activities for hardware, software, and services.
• Lead cybersecurity initiatives, including vulnerability management, patching, and threat mitigation.
• IT strategic planning and budgeting.
• Monitor operational...
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Boardroom Appointments-Cape Town
in IT service operations, with at least 3 years in a leadership role.Strong experience with incident management, root. cause analysis and trend forecasting.Excellent communication and interpersonal skills, with the ability to lead and motivate...
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Marvel Placement Consultants-Johannesburg
Deployment Validation
• Systems Integration
Knowledge Areas
• IT Service Management (ITSM)
• ITIL Framework
• Configuration Management
• Service Lifecycle Management
• Change Management
• Incident Management
• ServiceNow Platform Governance
• Platform...
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Liquid Thought-Johannesburg
for providing user support and assistance for 3rd level incidents and resolving business as usual issues aligned to operations and service processes.
Make recommendations to optimise SAP Material Management processes, policies, and procedures.
Adhere to all IT...
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Open Source (Pty) Ltd-Midrand
experience with SAP systems.
• Knowledge of SAP Warehouse/Logistic Processes (SAP EWM/WM/MM/PP)
• Familiarity with IT Service Management (ITSM) processes and tools.
• Hands-on experience with Jira for backlog and issue management.
• Experience supporting...
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Optimized People-Johannesburg
for team members.
Design and implement service delivery models that enhance efficiency and user satisfaction.
Proficient in the use of service management frameworks like ITIL to streamline IT support processes.
Establish and monitor service level agreements...
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The Legends Agency-South Africa
the business focuses on delivering secure, reliable, and consistent IT support services to its customers.
The managed services team operates within agreed service level agreements (SLAs), providing end-user support, identity and access management...
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Pepkor Lifestyle-Carletonville
of IT Service Management principles and frameworks (ITIL 3)Knowledge of Project & program management including methods and toolsWorking with business process/activity owners in understanding business requirement and solution designDocumenting functional...
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Interpath Advisory-Cape Town
as the first point of contact for IT support queries, focusing on resolving incidents and service requests at first contact where possible.
• Log, categorise, prioritise, and manage incidents and requests in line with service management processes, ensuring...
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workable.com -
Sanlam-Bellville
to business analysts and business stakeholders in search of SAP system solutions.
Technical Skills:
• Understanding of IT Service Management principles and frameworks (e.g., ITIL 4) and project & program management methodologies.
• Architecture frameworks...
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sanlamcloud.co.za -
Pepkor Lifestyle-Vereeniging (GP)
of IT Service Management principles and frameworks (ITIL 3)Knowledge of Project & program management including methods and toolsWorking with business process/activity owners in understanding business requirement and solution designDocumenting functional...
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Pepkor Lifestyle-Nigel
of IT Service Management principles and frameworks (ITIL 3)Knowledge of Project & program management including methods and toolsWorking with business process/activity owners in understanding business requirement and solution designDocumenting functional...
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Boardroom Appointments-Johannesburg
services management to support other group entities.Recommend information technology strategies, policies, and procedures based on organization outcomes, problem identification, trend evaluation, and anticipated requirements.Manage security across all...
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