IT Service Management Jobs
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Search Results - IT Service Management Jobs
Boardroom AppointmentsCenturion
on IT security and customer experience. Candidates must possess relevant IT certifications and extensive experience in IT service management, with a keen understanding of ITIL processes. The ideal candidate will enhance service delivery while effectively...
Mindworx ConsultingCape Town
Standardise IT service delivery processes across business units
• Implement change management procedures for IT systems and processes
• Facilitate continuous improvement initiatives within IT operations
• Ensure proper documentation of IT processes...
Boardroom AppointmentsDurban
teams.At least 5 years of experience in managing operations.Financial services experience is advantageous.Knowledge and Skills:Vast experience in IT delivery and operations management.Working knowledge of software engineering best practices...
Marvel Placement ConsultantsJohannesburg
Deployment Validation
• Systems Integration
Knowledge Areas
• IT Service Management (ITSM)
• ITIL Framework
• Configuration Management
• Service Lifecycle Management
• Change Management
• Incident Management
• ServiceNow Platform Governance
• Platform...
Liquid ThoughtNigel
for providing user support and assistance for 3rd level incidents and resolving business as usual issues aligned to operations and service processes.
Make recommendations to optimise SAP Material Management processes, policies, and procedures.
Adhere to all IT...
Golden RuleJohannesburg
internal support desk.
• Support procurement activities for hardware, software, and services.
• Lead cybersecurity initiatives, including vulnerability management, patching, and threat mitigation.
• IT strategic planning and budgeting.
• Monitor operational...
The Legends AgencySouth Africa
the business focuses on delivering secure, reliable, and consistent IT support services to its customers.
The managed services team operates within agreed service level agreements (SLAs), providing end-user support, identity and access management...
BETSoftwareDurban
necessary, with stakeholders or 3rd party vendors to obtain any assistance required.
• Ensure correct entries are inserted into the IT Service Management Tool 4Me
Technical Support and escalations
• Provide hands on day to day technical support for team...
Pepkor LifestyleVereeniging (GP)
of IT Service Management principles and frameworks (ITIL 3)Knowledge of Project & program management including methods and toolsWorking with business process/activity owners in understanding business requirement and solution designDocumenting functional...
Open Source (Pty) LtdMidrand
experience with SAP systems.
• Knowledge of SAP Warehouse/Logistic Processes (SAP EWM/WM/MM/PP)
• Familiarity with IT Service Management (ITSM) processes and tools.
• Hands-on experience with Jira for backlog and issue management.
• Experience supporting...
DGL HRJohannesburg
Service Management practices based on ITIL, as well as emerging methods like DEV/SEC/OPS that are optimized for agility.Demonstrated ability to develop and execute a strategic people plan that ensures that the right people are in the right roles...
CapitecStellenboschcapitecbank.co.za
Computer Science
Knowledge
Min/Ideal:
• Knowledge and application of relevant IT best practices
• Knowledge of IT Service Management principles and frameworks (ITIL 4)
• Knowledge of Project Management methods
• MS Office Proficiency
• Understanding...
Interpath AdvisoryCape Townworkable.com
as the first point of contact for IT support queries, focusing on resolving incidents and service requests at first contact where possible.
• Log, categorise, prioritise, and manage incidents and requests in line with service management processes, ensuring...
SanlamBellvillesanlamcloud.co.za
to business analysts and business stakeholders in search of SAP system solutions.
Technical Skills:
• Understanding of IT Service Management principles and frameworks (e.g., ITIL 4) and project & program management methodologies.
• Architecture frameworks...
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