IT Service Management Jobs
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Search Results - IT Service Management Jobs
Boardroom AppointmentsKempton Park
About the job IT Infrastructure EngineerJob Purpose:IT Infrastructure Engineer - within the discipline of IT service management (ITSM) as defined by the Information Technology Infrastructure Library (ITIL) - main functions are supporting the IT...
Golden RuleJohannesburg
internal support desk.
• Support procurement activities for hardware, software, and services.
• Lead cybersecurity initiatives, including vulnerability management, patching, and threat mitigation.
• IT strategic planning and budgeting.
• Monitor operational...
Boardroom AppointmentsJohannesburg
Qualifications5 years plus experience as a Scrum Master in delivery of business solutions/applicationCo-ordinate the delivery of multiple projects2 years in an IT service management roleSolid knowledge of agile methodology, techniques...
Marvel Placement ConsultantsJohannesburg
Deployment Validation
• Systems Integration
Knowledge Areas
• IT Service Management (ITSM)
• ITIL Framework
• Configuration Management
• Service Lifecycle Management
• Change Management
• Incident Management
• ServiceNow Platform Governance
• Platform...
Liquid ThoughtVereeniging (GP)
for providing user support and assistance for 3rd level incidents and resolving business as usual issues aligned to operations and service processes.
Make recommendations to optimise SAP Material Management processes, policies, and procedures.
Adhere to all IT...
Open Source (Pty) LtdMidrand
experience with SAP systems.
• Knowledge of SAP Warehouse/Logistic Processes (SAP EWM/WM/MM/PP)
• Familiarity with IT Service Management (ITSM) processes and tools.
• Hands-on experience with Jira for backlog and issue management.
• Experience supporting...
Optimized PeoplePretoria
for team members.
Design and implement service delivery models that enhance efficiency and user satisfaction.
Proficient in the use of service management frameworks like ITIL to streamline IT support processes.
Establish and monitor service level agreements...
The Legends AgencySouth Africa
the business focuses on delivering secure, reliable, and consistent IT support services to its customers.
The managed services team operates within agreed service level agreements (SLAs), providing end-user support, identity and access management...
BETSoftwareDurban
necessary, with stakeholders or 3rd party vendors to obtain any assistance required.
• Ensure correct entries are inserted into the IT Service Management Tool 4Me
Technical Support and escalations
• Provide hands on day to day technical support for team...
Pepkor LifestyleJohannesburg
of IT Service Management principles and frameworks (ITIL 3)Knowledge of Project & program management including methods and toolsWorking with business process/activity owners in understanding business requirement and solution designDocumenting functional...
Interpath AdvisoryCape Townworkable.com
as the first point of contact for IT support queries, focusing on resolving incidents and service requests at first contact where possible.
• Log, categorise, prioritise, and manage incidents and requests in line with service management processes, ensuring...
SanlamBellvillesanlamcloud.co.za
to business analysts and business stakeholders in search of SAP system solutions.
Technical Skills:
• Understanding of IT Service Management principles and frameworks (e.g., ITIL 4) and project & program management methodologies.
• Architecture frameworks...
Pepkor LifestyleVanderbijlpark
of IT Service Management principles and frameworks (ITIL 3)Knowledge of Project & program management including methods and toolsWorking with business process/activity owners in understanding business requirement and solution designDocumenting functional...
Boardroom AppointmentsRandburg
and firm understanding and practice experience with5+ Years experience as a Software License Management specialistSolid experience with IT Service Management and Software AssetManagement processes and platformsSolid experience with SaaS License...
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