Trader Administrative Assistant

Key Responsibilities:

• Coordinate invoicing and inventory control for all assigned loads
• Maintain contact with assigned customer accounts
• Data entry and management of all assigned customer orders and loads
• Manage assigned customer problems with load queries
• Maintain current and up to date daily and various customer/management reports
• Demonstrate regular attendance and timeliness in reporting to work
• Accounts receivables and problem resolution
• Capture and process transactions accurately on internal systems
• Troubleshoot and resolve issues related to trades, transactions, and logistics
• Liaise with customers to address queries and ensure smooth operations
• Monitor accounts receivable and payable to ensure timely processing
• Assist with ad hoc and special projects as required
• Prepare and maintain reports for the trading desk
• Ensure effective operation and maintenance of business system applications
• Sales and accounting support as assigned
• Other general administrative duties as assigned
• Reconciliations of debtors and creditors
• Truck check ins and contract specifications
• Loading and offloading instructions and arrangements
• Coordinate with carriers and suppliers and schedule accordingly
• Communications between customer and supplier
• Contract management
• Collecting weighbridge slips as assigned
• Updating sheets / Management
• Sending debtors statements, monitoring payments and overdue debtors follow ups
• Monthly Nedbank Audits
• Debtors, Creditors and Carriers application follow ups.
• PODs as assigned

Requirements:

• Qualification in Accounting / Administration and/or equivalent professional work experience in related field required.
• Ability to work and interact well with others
• Strong Microsoft Office Excel skills preferred
• Ability to multi-task in a fast-paced environment
• 2+ years experience in a trading environment preferred, or 4+ years in a business environment
• Prior experience with accounts receivable or collections preferred
• Ability to work in a team environment
• Strong customer service commitment
• Ability to maintain confidential information
• Strong communication skills
• Excellent interpersonal skills
• Ability to work at a very detailed level