General Restaurant Manager - Centurion - ref. i22416819

apartmentCreative Leadership Solutions placeCenturion calendar_month 

REQUIREMENTS

Minimum education (essential):

  • National Senior Certificate

Minimum applicable experience (years):

  • 3 - 5 years in a restaurant management role

Required nature of experience:

  • Proven success in building and managing profitable restaurants.
  • Strong experience in end-to-end restaurant operations.
  • Back of House functions including kitchen operations, stock, costing, compliance, and staff management.
  • Leadership and staff development in both FOH and BOH environments.
  • Supplier and inventory management.
  • Health & Safety and compliance adherence.

Skills and Knowledge (essential):

  • Operations management
  • Cost and stock control
  • Leadership and people management
  • Excellent problem-solving and decision-making
  • Knowledge of kitchen workflows, hygiene, and food safety standards

Other:

  • Proficient in Afrikaans and English
  • Own transport and valid drivers license
  • Able to work flexible hours, including weekends and evenings
KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES
Restaurant Operations Management
  • Oversee all daily operations of the restaurant
  • Ensure high food quality and service standards
  • Manage FOH and BOH coordination
  • Maintain health and safety standards
Financial Management
  • Monitor budgets and control costs
  • Manage supplier relationships and procurement
  • Implement strategies to increase profitability
  • Ensure stock control and wastage management
Team Leadership & Development
  • Training and development of staff
  • Create a positive and productive team culture
  • Lead by example with strong work ethic and values
  • Staff scheduling and performance management
  • Conflict resolution and team support
Customer Experience
  • Ensure excellent guest experience and satisfaction
  • Handle customer feedback and complaints
  • Ensure consistent service delivery
  • Drive repeat business and brand reputation
Compliance and Administration
  • Ensure compliance with food safety regulations
  • Maintain operational records and reports
  • Manage maintenance and equipment servicing
  • Ensure compliance with labor and operational laws
  • Handle any audits or inspections
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