Internal Sales Administrator

apartmentFusion Personnel placeMidrand business_centerR 25/month calendar_month 

Minimum Requirements

✔ Matric (Grade 12)
✔ Valid Driver's License and Own Reliable Vehicle
✔ Fully Computer Literate with experience working on CRM systems
✔ 3 5 years' experience in a similar Internal Sales / Sales Administration role
✔ Previous experience within the FMCG, Manufacturing, or Engineering industries
✔ Excellent verbal and written communication skills
✔ Strong organisational and administrative abilities
✔ Customer-focused with a passion for delivering exceptional service

✔ Self-motivated, results-driven, and able to work independently

Key Responsibilities

Sales Administration & Customer Support
  • Prepare and process quotations, sales orders, and related sales documentation accurately and efficiently.
  • Follow up on all quotations submitted to clients to maximize conversion opportunities.
  • Capture and maintain accurate customer information within the CRM system.
  • Coordinate customer demonstrations, mailshots, and sales-related activities.
Sales Team Support
  • Assist Sales Representatives in achieving sales targets and budget objectives.
  • Generate reports and sales information as required by the Sales Team.
  • Attend sales meetings and provide administrative support for upcoming engagements, appointments, site visits, and events.
Client Relationship Management
  • Build and maintain strong customer relationships through professional and responsive service.
  • Act as the primary liaison between customers and internal departments to ensure efficient service delivery.
  • Ensure customer requirements are met within agreed cost and time constraints.
Cross-Functional Coordination
  • Work closely with various departments to monitor progress on customer orders and projects.
  • Communicate effectively across departments to ensure seamless execution and customer satisfaction.
  • Assist in resolving production, delivery, and service-related challenges where required.
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