IER Call Centre Agent
Affinity Health Johannesburg
- Key Tasks
- Manage the Integrated Emergency Response (IER) application
- Operate a multi-line telephone console and alert system
- Obtain pertinent information necessary to the dispatch process
- Use the network to exchange information with other law enforcement and/or emergency response units
- Perform emergency medical dispatch and crisis intervention services
- Determine the level of priority of calls and enter information into computer-aided dispatch system
- Maintain accurate records on each request for assistance
- Any other relevant instructions pertaining to the department and issued by the Manager
- Essential Qualifications
- Matric
- BAA/First Aid Level 3
- Minimum of 2 years experience in an Emergency contact centre
- Customer care experience
- Experience working shifts.
PLEASE NOTE: If you have not heard from uss within 2 weeks of applying, please consider your application unsuccessful.
Scholtz Partners InternationalCenturion, 41 km from Johannesburg
Call Centre Agent
Area; Centurion
Salary; R3500 per month plus commission (If target is achieved R1000 grocery voucher) Candidates on average earn between R3500 - R20 000 a month
Training is provided
Our client is seeking a well groomed and well...
Select OneJohannesburg
/weekly KPIs (e.g., call handling time, customer satisfaction scores)
• Handle customer concerns with empathy and effective problem-solving skills
What Were Looking For
• Experience: Minimum 612 months call centre experience (sales, customer service...
Head Office - Tsogo Sun Casino Management Company (Pty) LtdJohannesburg
Graduate Programme applications are now open for our Call Centre!
Tsogo Sun welcomes applications from passionate and hard-working team players who want to be part of an ever-growing iGaming family.
Why join us
• Excellent opportunity to gain...