Office Administrator

REQUIREMENTS

Minimum education (essential):

• National Senior Certificate

Minimum applicable experience (years):

• 12 years experience in a reception or office administration role.

Required nature of experience:

• Experience managing reception/front desk duties.
• General office administration and clerical support experience.
• Experience handling phone calls, emails, and visitor management.
• Exposure to data capturing and filing systems.
• Experience working in a fast-paced office environment.

Skills and Knowledge (essential):

• Strong communication and interpersonal skills
• Computer literacy (MS Office: Word, Excel, Outlook)
• Organisational and time management skills
• Attention to detail and accuracy
• Professional telephone

Other:

• Proficient in English
• Own transport and license (Beneficial)
• Professional and presentable at all times
• Ability to work under pressure

KEY PERFORMANCE AREAS AND OBJECTIVES

• Manage incoming calls professionally.
• Welcome and assist visitors in a professional manner.
• Manage meeting room bookings and visitor logs.
• Ensure reception area is always presentable.

• Provide general administrative support to internal teams.
• Assist with filing, scanning, and document management.
• Capture and update data accurately on internal systems.
• Prepare basic documents and correspondence.

• Handle internal and external communication effectively.
• Route queries to the correct departments.
• Assist with scheduling and coordination of meetings.
• Maintain clear and professional communication at all times.

• Assist with general office supplies and inventory monitoring.
• Support basic office coordination tasks.
• Ensure smooth daily office workflow.
• Assist with ad hoc administrative tasks as required.
• Demonstrate initiative and willingness to assist.
• Contribute to a positive office environment.