Front Office & Guest Experience Host
Helderberg Personnel CC Stellenbosch
Key Responsibilities Include but Are Not Limited To
- Deliver a warm, professional and personalised arrival and departure experience for all guests
- Manage front office duties including guest check-ins and check-outs, handling enquiries and providing information on lodge services, restaurants and local activities
- Host and engage with guests across accommodation, dining, leisure and conference areas to enhance the overall guest experience
- Administer reservations across the various business units, ensuring accuracy and clear guest communication
- Ensure accurate guest billing, account handling and payment processing in a discreet and professional manner
- Assist with general office administration including filing, email correspondence and telephone duties
- Maintain petty cash and float administration
- Report maintenance, cleanliness or breakage issues to the relevant departments and follow up where necessary
- Assist with room checks and liaise with housekeeping to ensure accommodation standards are maintained
- Support food and beverage service when required, including setting up buffets, honesty bar, braais, platters, light meals and picnics
- Assist with basic stock control and inventory monitoring
- Support the Front Office team by acting as Duty support when required
- Assist with basic social media content and guest-facing communication where appropriate
- Upsell lodge services and merchandise in a natural, guest-focused manner
- Previous experience in a front office, receptionist or guest-facing role within the hospitality industry
- Strong communication skills in English (spoken and written)
- A genuine passion for hospitality and guest service
- Friendly, professional and well-presented with a natural hosting personality
- Organised, reliable and able to manage multiple tasks in a fast-paced environment
- Good attention to detail with the ability to follow procedures
- A team player who is flexible and willing to assist across departments when needed
- Able to remain calm and professional under pressure and go the extra mile for guests
Hired Recruitment (Pty) LtdRosebank, 36 km from Stellenbosch
Position: Medical Receptionist / Front Desk (ENT Practice)
Location: Rosebank, Johannesburg
Industry: Medical / Healthcare (ENT Practice)
Salary: R20,000 – R30,000 per month (depending on experience)
Job Purpose
An established ENT practice...
Helderberg Personnel CCStellenbosch
public areas, laundry, and recreational areas to ensure standards are met
• Ensure maintenance issues are identified, reported, and resolved prior to rooms being released to Front Desk
• Maintain consistently high standards of cleanliness, presentation...
Hired Recruitment (Pty) LtdRosebank, 36 km from Stellenbosch
practice in Rosebank is seeking an experienced Senior Medical Receptionist / Practice Manager (ENT Practice)to ensure the smooth day-to-day running of the front office. The role requires strong knowledge of medical aid processes, ICD codes, authorisations...