Underwriting Manager / Team Leader
The Legends Agency Johannesburg
Underwriting Manager / Team Leader
Lead a high-performing underwriting team and drive portfolio excellence
In this role, you will lead and mentor a team of underwriters, ensuring efficient handling of policies, renewals, and endorsements. You will oversee underwriting across a range of product lines, implement processes to improve efficiency, and ensure compliance with all regulatory standards.
Lead a high-performing underwriting team and drive portfolio excellence
Johannesburg or Durban | R30 000 - R35 000
About Our Client
Our client is a specialist in short-term insurance solutions, known for their innovative products and client-first approach. They pride themselves on delivering tailored risk solutions across personal, commercial, and specialist lines, with a strong emphasis on compliance, service quality, and sustainable growth.Joining this team means being part of a forward-thinking business where leadership and expertise make a tangible impact.
The Role: Underwriting Manager / Team LeaderIn this role, you will lead and mentor a team of underwriters, ensuring efficient handling of policies, renewals, and endorsements. You will oversee underwriting across a range of product lines, implement processes to improve efficiency, and ensure compliance with all regulatory standards.
Acting as the go-to point for escalations and complex risks, youll play a key role in delivering tailored solutions that protect clients while driving portfolio performance.
Key Responsibilities- 3-5 years of experience in a management or underwriting leadership role
- Lead, mentor, and manage a team of underwriters to achieve operational targets
- Oversee underwriting for personal, commercial, body corporate, and specialist liability cover
- Implement and maintain underwriting policies, procedures, and service standards
- Ensure compliance with FAIS, FSCA, and Treating Customers Fairly requirements
- Handle escalations, complex risks, and provide decision-making support
- Monitor portfolio performance, identify trends, and present management reports
- Drive efficiency through process improvements and system optimisation
- Contribute to product development and enhancement to meet evolving client needs
- NQF4 qualification (150 credits) essential
- RE5 certification essential
- Up-to-date CPD essential
- 3-5 years experience in an underwriting management or team leader role (advantageous)
- Strong technical knowledge across personal, commercial, and liability cover
- Excellent leadership, mentoring, and people management skills
- Analytical mindset with a proactive approach to risk and process improvement
- Strong communication and relationship management skills with brokers, clients, and insurers
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