Restaurant Reservationist
Phoenix Recruitment Constantia
Duties:
Handles incoming phone calls and online requests to book, modify, or cancel guest reservations.Keeps the reservation system organized, accurate, and up-to-date, identifying and correcting errors.
Answers guest inquiries regarding availability, menu options, and other general information about the restaurant.
Liaises with the host team and other departments to ensure seamless service and accommodate guest needs.
Addresses specific customer requests for table types, dietary accommodations, or other needs.
Addresses customer complaints or issues in a timely and professional manner, aiming to resolve them satisfactorily.
Requirements:
Grade 12A formal qualification will be an advantage
At least 2+ years experience in a similar role in a restaurant or hotel setting
Communication Skills: Essential for interacting with guests and coordinating with the team.
Customer Service Experience
Organizational Skills: Necessary for maintaining a precise seating schedule and managing reservation records.
Ability to use reservation software and other relevant technology.
Phoenix RecruitmentConstantia
Duties:
Coordinate daily Front of the House restaurant operations
Deliver superior service and maximize guest satisfaction
Respond efficiently and accurately to guest complaints
Organize rosters and supervise shifts
Ensure compliance...
HR GenieWynberg, 6 km from Constantia
Restaurant Manager Boutique Hotel (Southern Suburbs, Cape Town)
Join a destination where refined dining meets relaxed sophistication.
Set within a beautifully restored heritage property in the Southern Suburbs, our boutique hotel offers guests...
Phoenix RecruitmentHout Bay, 6 km from Constantia
Requirements:
Grade 12
Diploma in Hotel or Food & Beverage Management
At least 4 years food and beverage service experience in a 4/5* Hotel Restaurant of which 2 years should be in a management or supervision role.
Computer literate with working...