Property & Lease Administrator- ZR_2667_JOB

Red Ember Recruitment is seeking a suitably experienced and organised Property & Lease Administrator to manage and coordinate property administration, lease agreements, occupancy processes, inspections and resident relations across a property portfolio.

The successful candidate will serve as a central point of coordination between residents, prospective residents, Finance, Facilities, Marketing and Management, ensuring efficient administration, accurate recordkeeping, compliance with applicable legislation and the delivery of professional, resident-focused service.

• Administer lease agreements, occupancy agreements and related documentation.
• Coordinate occupancy processes and maintain accurate property and resident records.
• Monitor occupancy administration and support occupancy objectives.
• Ensure property administration processes are completed accurately and efficiently

• Coordinate property inspections and related administrative processes.
• Maintain inspection records and documentation.
• Support property quality-control processes and follow up on property-related matters with the relevant departments.

• Serve as a point of contact for existing residents and prospective residents.
• Respond to resident and customer enquiries professionally and timeously.
• Coordinate property-related communication between residents and internal stakeholders.
• Maintain a customer-service-oriented approach while respecting resident rights.

• Maintain lease and occupancy documentation in line with applicable requirements.
• Apply relevant rental housing legislation where applicable.
• Support compliance with property administration procedures and applicable legislation.
• Ensure records are accurate, complete and properly maintained.

• Liaise with Marketing and Management regarding occupancy-related processes.
• Assist with the administration and coordination of prospective resident enquiries.
• Support initiatives aimed at achieving occupancy objectives.

• Maintain accurate property, lease and occupancy databases.
• Collect, update and manage relevant property and resident information.
• Prepare and maintain administrative records and reports.
• Coordinate with Finance, Facilities and Management on property-related matters.

• Valid Code 08 driver's licence.
• Minimum of 3 years' experience in property administration, leasing or real estate administration.
• Proven experience managing lease agreements and occupancy processes.
• Experience dealing directly with residents and customers.
• Experience working with property management systems.
• Computer literacy.

• Certificate or Diploma in Property Administration, Real Estate, Business Administration or a related field.
• Experience in retirement villages, senior living facilities or housing administration.
• Strong lease administration and occupancy management skills.
• Knowledge of applicable rental housing legislation.
• Excellent written and verbal communication skills.
• Strong customer service and resident relationship management abilities.
• Excellent planning, organisational and time-management skills.
• Resource management capabilities.
• Strong attention to detail and accurate data management.
• Ability to coordinate multiple administrative processes and liaise with different stakeholders.
• Professional, service-oriented approach.