Branch Operations Manager

Key Responsibilities:

1. ADMINISTRATION & OPERATION

• Manage daily admin: orders, invoicing, customer queries, cash and banking
• Coordinate deliveries, collections and liaise with Head Office
• Maintain customer records and general office processes
• Supervise the branch driver/storeman and ensure duties are completed
• Ensure reporting, compliance and smooth daily operations

1. SALES

• Achieve monthly sales targets
• Build and maintain customer relationships
• Prepare and follow up on quotes
• Identify new business opportunities and grow the customer base
• Ensure high levels of customer service
• New Business Development

1. STOCK & ASSETS

• Manage stock ordering from Head Office, control and reconciliations
• Monitor and resolve stock variances
• Safeguard branch stock, assets, vehicle and premises

Minimum requirements:

• Matric
• Previous experience in technical sales
• 5+ years experience in similar branch/admin/operations role
• Ability to achieve monthly sales targets
• Strong customer service & communication skills
• Good numerical accuracy and attention to details
• Ability to manage stock and basic financial processes
• Good communication and customer service skills
• Ability to work independently and take ownership
• Strong problem-solving and decision-making ability
• Experience or knowledge of invoicing, stock control and cash handling

Consultant: Tshwaragano Tlhabanelo - Dante Personnel Johannesburg