Office / Operations Administrator

We are looking for an organised and reliable Administrator to handle the day-to-day admin of the business and act as the main point of contact for general office matters. The role will involve dealing with customers, suppliers, paperwork, basic stock records, invoices, orders, filing, and general office support

A minimum of 3 - 5 years similar experience is required.

• Answer phone calls, emails and WhatsApp messages
• Take customer orders and record them accurately
• Prepare quotations, invoices, delivery notes, and basic sales documents
• Follow up with customers where required
• Keep customer details and information updated

• Contact suppliers for quotes and order information
• Prepare basic purchase orders where needed
• Capture supplier invoices and delivery documents
• Keep supplier records and paperwork organised

• Keep basic records of stock received, stock used, and stock sold
• Assist with stock counts
• Record basic production information such as quantities made, packed, or dispatched
• Report any obvious stock or paperwork discrepancies to management

• Keep records of customer payments and outstanding amounts
• File invoices, statements, delivery notes, and proof of payments
• Prepare documents for the bookkeeper or accountant
• Assist with basic debtor and creditor follow-up

• Maintain organised physical and electronic filing
• Keep office documents and templates updated
• Assist management with basic reports and admin tasks
• Be the general go-to person for office and admin matters

Able to follow instructions and keep records properly

Experience with ERP systems