Receptionist – Bellville West

• Matric, or related qualification
• 5+ years of experience in an front office administrative role
• Computer literacy (Microsoft Office)
• Experience using GoodX or similar medical practice management software
• Knowledge of medical aid procedures and authorisation processes
• Understanding of COID / WCA administration processes
• Excellent verbal and written communication skills
• Strong organisational and time management skills
• Ability to work under pressure in a fast-paced environment
• High level of accuracy and attention to detail
• Professional telephone etiquette and customer service skills
• Handle confidential patient information responsibly

• Welcome patients and process consent documentation
• Create patient file and save documents (WCA/COID and private patients)
• Follow up on outstanding documents
• Import information received from the doctor and other documents on Goodx
• Check and explain medical aid benefits
• Check ICD 10 or PMB conditions, and sign patient forms
• Create patient file on Goodx
• Process payments and issue a receipt
• Do rehab reports from Goodx once a month
• Upload bills on COIDLINK
• Reschedule appointments when necessary
• Manage emails and schedule theatre list appointments
• Manage office supplies and stationery

Salary: R negotiable dependent on experience

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