Assistance Restaurant manager

• Assist in managing the day-to-day restaurant operations, ensuring smooth service during all shifts.
• Coordinate with the kitchen and bar teams to maintain efficient food and beverage delivery.
• Ensure all areas of the restaurant are clean, organized, and compliant with health and safety regulations.
• Supervise the opening and closing procedures of the restaurant.

• Welcome and engage with guests to ensure exceptional service and satisfaction.
• Handle guest complaints and feedback professionally and promptly, escalating as needed.
• Monitor service quality and ensure adherence to hotel brand standards.

• Support with scheduling, training, and supervising front-of-house staff.
• Provide hands-on guidance and leadership during peak service hours.
• Assist with onboarding and training of new staff members to ensure consistency in service.
• Promote teamwork and a positive working environment.

• Help monitor daily sales and ensure correct handling of cash and payments.
• Assist in inventory control, stock ordering, and waste management.
• Support the Restaurant Manager with monthly reporting and budget tracking.

• Ensure compliance with hotel policies, food safety, hygiene, and licensing laws.
• Maintain health and safety standards, including completing daily checklists and inspections.
• Attend mandatory training and ensure team members complete required certifications.

• Assist in coordinating special promotions, events, and menu launches.
• Support marketing initiatives to drive guest engagement and increase revenue.

Qualifications:

• Diploma or certificate in Hospitality Management or a related field preferred.
• Minimum 2 years experience in a supervisory role within a restaurant or hospitality setting.
• Strong leadership and team-building skills.
• Excellent customer service, communication, and interpersonal abilities.
• Sound knowledge of food and beverage operations.
• Proficiency with POS systems and restaurant management software.
• Willingness to work flexible shifts, including weekends and holidays