Administrator

About the role

The Administrator in our organisation is responsible for ensuring efficient, accurate, and well-coordinated administrative operations that support client service, order processing, and internal workflow.

Responsibilities:

• Execute daily administrative tasks efficiently and accurately.
• Prepare quotations, invoices, PO and reports within required turnaround times.
• Maintain well-organised filing systems (digital and physical).
• Ensure all documentation is accurate, complete, and up to date.
• Handle emails, calls, and client correspondence professionally.

• Capture and process client orders with high attention to detail.
• Coordinate with suppliers and internal teams to ensure smooth workflow.
• Track order progress, proactively communicate updates and ensure timely delivery.
• Adapt processes where necessary to meet specific client. requirements without compromising structure.

• Respond to client queries professionally and timeously.
• Maintain clear, transparent communication with clients at all times.
• Follow up on orders, feedback, and outstanding information.
• Support the sales team with administrative tasks.

• Maintain accurate client databases and records.
• Use Excel and internal systems to track orders, stock, and performance.
• Generate basic operational and sales reports when required.

• Support the sales and operations team in achieving business targets.
• Contribute to improving processes and efficiency within the business.
• Assist in ensuring client satisfaction, repeat business, and growth.
• Play an active role in supporting a productive and positive work environment.

• South African Unemployed youth between the ages of 18 and 34.
• Must not have participated on the YES programme before.
• Matric.
• Diploma or certificate in Administration, Business, or related field Advantageous.
• Experience in retail, corporate wear, branding, or similar industries Advantageous.

Skills and Competencies

• Proficient in Microsoft Office (especially Excel, Word, Outlook).
• Basic understanding of invoicing and quotations.
• Comfortable working with systems and databases (CRM).

Core Competencies (Aligned to Values)

• Works efficiently without compromising accuracy.
• Meets deadlines consistently.

• Highly organised with the ability to adapt when required.
• Manages multiple tasks while maintaining structure.

• Communicates clearly, honestly, and professionally.
• Demonstrates reliability and accountability.

• Strong attention to detail with an eye for fashion and branding presentation.
• Confident in communicating with clients and internal teams.
• Comfortable working in a fast-paced, deadline-driven environment.
• Ability to think out of the box when solving problems or meeting client needs.
• Demonstrates an authentic and professional approach in all interactions.
• Well-presented, reflecting the brand and image of Company.
• Positive attitude and willingness to learn and grow.

Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.