Receptionist / Office Administrator

Key Responsibilities:

• Greet and welcome visitors professionally
• Manage phone calls, email inboxes, deliveries, and meeting room bookings
• Maintain a clean and inviting reception area
• Handle courier arrangements, visitor logs, and stock of reception materials

• Maintain office and parking records
• Oversee office supply procurement and facilities support
• Set up access and workstations for new staff
• Assist with office event coordination and support

• Manage bookings for residence visits and student check-ins
• Update biometric access systems and control visitor permissions
• Prepare new student documentation (welcome packs, rules, etc.)

• Respond to student queries and support billing statement requests
• Communicate important notices to students and parents

What Were Looking For:

Core Competencies:

• Professional, warm, and approachable presence
• Strong communication and telephone etiquette
• Excellent multitasking and prioritisation skills
• Highly detail-oriented with strong organisational habits
• Able to work well with diverse individuals and manage pressure

Technical Skills:

• Proficient in Microsoft Word, Excel, and Outlook
• Comfortable working with databases and basic office tech troubleshooting
• Experience with biometric or access control systems is a plus

Minimum Requirements:

• Grade 12 / Matric (or equivalent)
• 12 years experience in office admin or reception
• Exposure to student accommodation or hospitality is advantageous
• Valid drivers license preferred