Residential Property Administrator

Residential Property Administrator

Reporting to: Property Manager

• Ensure buildings’ occupancy rate is achieved.
• Capture new lease details accurately and process amendments.
• Manage student accommodation rentals and queries, including fines, arrears, and payments.

• Property Administration
• Monitor applications on the website and support channels.
• Verify student lists from universities and manage defunded students.
• Leasing
• Vet documents, perform credit checks, and ensure lease accuracy.
• Update student details on relevant systems.
• Report on occupancy levels and vacancies.
• Billing & Statements
• Generate monthly lease billings and statements.
• Process debit runs and post batches in PIMS and Great Plains.
• Monitor payment allocations and create reconciliations when needed.
• Arrear Management
• Ensure rental payments are made on time.
• Issue letters of demand and manage AOD repayments.
• Facilitate handovers for defaulting students.
• General Administration
• Compile monthly management reports.
• Manage account closures and deposit refunds.

• Strong reconciliation and numeracy skills.
• Proficiency in relevant software packages.
• Excellent attention to detail and communication skills.
• Ability to influence, guide, and relate to student needs.
• Deadline-driven with strong time management.
• Innovative and process oriented.

• Education: Matric and a National Diploma.
• Experience: Minimum 2–3 years in Property Management.
• Experience in Student Accommodation is advantageous.